Frequently Asked Questions
Find answers to common questions about our courses, platform, and services
General Questions
What is Foundation Course Network?
Foundation Course Network is an online learning platform that offers professional courses designed to help you develop practical skills for career advancement. Our courses are created by industry experts and focus on real-world applications.
Who are the instructors?
Our instructors are experienced professionals currently working in their respective fields. They bring practical industry knowledge and real-world experience to every course, ensuring you learn current best practices and techniques.
Are the courses suitable for beginners?
Yes, we offer courses for all skill levels. Each course clearly indicates its difficulty level (Beginner, Intermediate, or Advanced) and prerequisites. Many of our courses are specifically designed for people with no prior experience in the subject.
Course Access & Learning
How do I access my courses after purchase?
After completing your purchase, you'll receive an email with your login credentials and detailed instructions on how to access your course. You'll have lifetime access to all course materials, including any future updates.
Can I learn at my own pace?
Absolutely! Our courses are self-paced, allowing you to study when it's convenient for you. There are no deadlines or time restrictions. You can take as much time as you need to complete the course materials.
What devices can I use to access the courses?
Our platform works on all modern devices including desktop computers, laptops, tablets, and smartphones. You can switch between devices and your progress will be saved automatically.
Do I receive a certificate upon completion?
Yes, upon successful completion of a course, you'll receive a digital certificate of completion that you can download and add to your professional profile, resume, or LinkedIn account.
Payment & Pricing
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express. All payments are processed securely through encrypted connections to protect your financial information.
Are there any additional fees?
No, the price you see is the total price. There are no hidden fees, subscription costs, or additional charges. Once you purchase a course, you have lifetime access with no recurring payments.
Do you offer refunds?
We want you to be completely satisfied with your learning experience. If you have concerns about a course, please contact our support team within 30 days of purchase to discuss your situation.
Technical Support
What if I have technical issues?
Our technical support team is available to help with any platform-related issues. You can contact us through our contact form or email, and we typically respond within 24 hours during business days.
What are the system requirements?
Our platform works with any modern web browser (Chrome, Firefox, Safari, Edge) and a stable internet connection. No special software installation is required. For the best experience, we recommend using an updated browser.
Can I download course materials?
Yes, most course materials including PDFs, worksheets, and resources can be downloaded for offline reference. Video content is streamed online to ensure you always have access to the latest version.
Still have questions?
We're here to help! Contact our support team for personalized assistance.
Contact Support